Returns & Exchanges
At Josie Maran, we want you to love your skin-loving rituals. If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked.
Pack Your Products
Securely pack the items in their original packaging, ensuring all lids are tightened to prevent leaks during transit.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing